New Resource Navigation training CCU webinar series on 211 Saskatchewan will be held on Wednesday, February 24. This webinar series is designed for frontline workers in the human service sector. Residents have the opportunity to learn how 211 is an everyday resource which will assist you in helping your clients navigate next steps and supports to their specific needs.
211 helps service providers get accurate, up to date information about programs and services. Front line workers – from police and paramedics, to doctors, nurses and social workers – can use 211 to connect their clients with additional resources in their community.
211 Saskatchewan is most commonly known as a phone services, which include phone, text, web chat and email, available anonymously and confidentially 24/7/365 by trained and certified community navigators. The phone services are available in over 175 languages including 17 Indigenous languages. Services and programs can also be searched for independently online at www.sk.211.ca.
This webinar is focused on equipping our service providers with the training and understanding of how they can integrate 211 into their daily work and help streamline connecting their clients to programs and supports. 211 provides rich data about caller/user needs that can help inform community and policy decisions regarding social, health and government services. The robust data collected highlights the specific top needs and provides insight on existing gaps to unmet needs. This source of human services data can then be accessed and leveraged to support community development and investment initiatives at all levels.
Every participant will be able to receive this training at no cost, complimentary of 211 SK by entering the promo code: 211Day. To register for February’s webinar visit www.ccu-sk.ca. 2021 is a year to think bigger when working together. We believe it starts with our community and businesses uniting.
